For customers affected by the recent NSW and QLD flood events, we're here to help. Please click here for our latest updates and how we can best support you.

Our Energy Sources | Enova Community Energy

The best way to get in touch with us is through one of the emails below.

Our Australian based team are here to help 

- Customer Support: (02) 5622 1700 //

- Switching to Enova: (02) 5622 1700 //

- Interpreter Service: 131450

- Media enquiries:

Office HoursMon-Fri 9am - 5pm (NSW timezone)

Alternatively, fill out this form.


Address: 9-11 Centennial Circuit, Byron Bay, NSW 2481 

Postal address: PO Box 435, Byron Bay, NSW 2481

Social Networks:

Emergency Information

Call 000 if there is a risk to life or property or for major incidents or faults that threatens someone’s life or property. 


For faults or power outages to your property please contact your network provider.

Essential Energy
Call: 132 080
Website: - enter your suburb online

Call: 13 13 88
Website: - enter your postcode and then choose your suburb

Call: 13 10 03
Website: - enter your postcode, address or scroll the map

Call: 13 62 62
Website: - enter your postcode and scroll the map

Your local electricity network provider will be listed on the front page of your bill whether you are an Enova Community Energy customer or another company.

Enova Energy Company Details

Enova Community Energy Ltd

ABN 53 606 006 731

Trading: Enova Energy Pty Ltd

ABN 16 606 176 756

Not-for-profit: Enova Community Ltd

ABN 14 607 002 424