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Our Energy Sources | Enova Community Energy

Centrelink Confirmation eServices authorisation

 

If I’ve provided my concession details to Enova Energy during the signup process, I have authorised Enova Energy to use Centrelink Confirmation eServices to perform a Centrelink or DVA enquiry of my concessions details and concession card status to determine if I qualify for a concession, rebate or service.

 

By disclosing my concession details to Enova Energy I authorise:

  • Enova Energy to use Centrelink Confirmation eServices to perform a Centrelink or DVA enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession card status to enable the business to determine if I qualify for a concession, rebate or service.
  • the Australian Government Department of Human Services (the department) to provide the results of that enquiry to Enova Energy.

I understand that:

  • the department will disclose personal information to Enova Energy including my name/address/concession card type and status to confirm my eligibility for the Low Income Household Rebate.
  • this consent, once given, remains valid while I am a customer of Enova Energy unless I withdraw it by contacting Enova Energy or the department.
  • I can get proof of my circumstances/details from the department and provide it to Enova Energy so my eligibility for Low Income Household Rebate can be determined.
  • if I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the Low Income Household Rebate provided by Enova Energy.